Privacy Policy
Last Updated: July 2026
At Hand & Hues, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely by our payment partners)
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Cookies and Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and services.
- Respond to your inquiries.
- Send promotional offers (only if you have opted in).
- Prevent fraud and ensure website security.
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking details.
All online payments are processed through secure and trusted payment gateways that use industry-standard encryption.
4. Cookies
Our website uses cookies to:
- Improve your browsing experience.
- Remember your shopping cart.
- Save your preferences.
- Analyze website traffic.
- Enhance website performance.
You can disable cookies through your browser settings if you prefer.
5. Sharing of Information
We value your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers such as:
- Payment gateways
- Courier partners
- Website hosting providers
- Marketing tools (only when necessary)
These partners are required to keep your information secure and confidential.
6. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
While we strive to protect your data, no method of internet transmission is completely secure.
7. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw marketing consent at any time.
- Contact us regarding your privacy concerns.
8. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Payment gateways
- Courier tracking services
- Google Analytics
- Social media platforms
We are not responsible for the privacy practices of these third-party services.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.